FAQs + Knowledgebase

Frequently Asked Questions (FAQs)

FAQs about setting up & configuring the range of JAGER PRO cameras.

FAQs covering the range of JAGER PRO M.I.N.E Trapping products.

FAQs covering bait & lure selection.

FAQs covering mobile carriers & SIM cards.

FAQs about setting up & configuring the range of Spartan cameras.

FAQs covering trap site selection.

Click here for detailed guidance on how to set up & configure your cameras and/or trapping gear based on desired use.

FAQs about the wireless portals available direct from manufacturers.

FAQs about setting up & configuring the range of Buckeye Cam devices.

FAQs - JAGER PRO Camera Set Up

FAQs about setting up & configuring the range of JAGER PRO cameras.

MS stands for short message service. The service allows for short text messages to be sent from one cell phone to another cell phone or from the Web to another cell phone. Typically a maximum of 160 characters. When it is mentioned in the wireless scouting camera industry, a common function will be related to SMS: SMS control. This function allows you to send a SMS text message to the camera to change the settings or request a realtime picture. The SMS command can be sent from a regular phone or from a server via internet.

MMS messaging, which stands for multimedia messaging service, takes SMS text messaging a step further. MMS allows for longer message lengths beyond the traditional, 160-character SMS limit. MMS, which is often used to send pictures, extends upon SMS and allows for longer content lengths. MMS feature is used widely in the scouting camera industry. With the MMS feature over AT&T or T-mobile cellular network, the user can send the pictures to a cellphone or an email address by using the MMS text message plan.

How to check if a MINE & ICE camera can work in your country or not?

To determine if a MINE & ICE camera can work in your country or not, one of the main thing you want to check is if the camera has the frequency band your country’s wireless carrier uses. Our MINE 2G camera is Quad Band, which means it works on 850/900/1800/1900. Our MINE 3G camera is Dual Band, which works only on 850 and 1900. Please click here to find out if the frequency matches.


You have reached the maximum number of photos set on your camera. Under wireless tab, highlight and click “Instant”, press OK, you will see “max num **”, click the right arrow to open the window. Change the max number to 999 or 0 for infinite.

Check battery connections, ensure 4 AA Batteries are in the 2 left banks or 12 AA Batteries are in all locations. Double check all battery polarities and that the batteries have 1.5 volts or better. If this does not resolve the problem, call for support.

SD Card not present or not fully inserted. Insert a formatted SD card or remove and re-insert SD card.

Ensure the antenna is fully inserted. Ensure the SIM card is present and fully inserted. If you have low signal, employ a booster antenna.

Improper plan, SIM card plan expired, SIM card carrier changed plan. Check the time between photos, it should be set for 2-3 minutes, anything less than 1 minute and the camera may not have enough time to send the photo before attempting to take another. Do a manual send, click OK to take a picture and click OK to send, if you receive an error, see ERROR Code. Check to see if the batteries are dead, replace batteries. If you are sending it the command code to take and send a photo, make sure you are sending it straight to the camera as a contact, do not reply to a group text.

  • 11 or 26: Improper SIM plan, MMS Error
  • 3: Under Wireless, “recipients” ensure no dashes or special characters are in the phone number(s) entered.
  • Parameter Error: Try using a different SD Card

The ambient light sensor may not be working properly. Turn your camera off then on again and see if this resolves the issue. At night, walk in front of it to see if the IR lights flash, check your camera setting under System and set your flash power to “high”. If there is no IR flash, call for support.

The PIR sensor is not working properly, call for support.

When the batteries go low, it automatically turns SMS control and Instant to off in an effort to conserve the remaining battery power. Recheck the settings, ensure that send mode is set to instant and SMS control is on.