Camera Diagnostics Camera Diagnostics is the first best step to verifying that your camera is ready to operate and is activated. Verify your camera can find the network by turning it on and watching the view screen. It will search for a network. When found it will display the number of bars available or an X to indicate no connection. No connection can mean that your location has no signal or that your camera is not actually activated. Important: Even seeing the number of bars will not neccessarily mean that your camera is activated. The Camera Diagnostics Menu Options: Hello Test: This will verify that your camera is activated, has a signal and can reach the internet and the GoWireless Server. Auto Test: Once you input at least one recipient, this test will verify that it can contact the server and send a test email to each or your configured recipients. Lite Test: Once you have input all SMTP parameters and at least one recipient, this test will verify that it can contact the server and send a test email to your configured recipients using your SMTP settings. Premium Test: Once you have completed the Premium activation steps (see below), this test will verify that you can contact the server and verify that this camera is properly tied to a Premium account. Important: Each of these tests require an activated camera that has signal. All of the tests but Hello Test requires some configuration to complete with success. Using the Camera Diagnostics Menu: Verify that your camera is activated, can reach the internet and talk to the GoWireless Server using the following steps:. After verifying there is a signal as described above, Press the Menu button. Select the Wireless Menu Set Send Mode to Instant Set Send Via to GoWireless Auto Select the Diagnostic option and press OK Select Hello Test and press OK once. Wait. The Hello Test will display Test Successful if it is able to connect to the internet and contact the GoWireless Server. If this test fails then move to an area with better signal and try several more times. If the Hello Test continues to fail then your camera may not be properly activated which means you will need to contact your carrier for support on your account. It can also mean that the GoWireless web server may not be available. Verify this by navigating to this site in your browser by phone or computer.